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Burke decor contact8/31/2023 ![]() The brand has a mix of modern brands that exude creative styles and offers a look of polished luxury. Please contact customer service for more information on returning an item and to receive a Return Authorization.Burke Decor offers a wide range of artistic decor, sleek furniture, eye-catching lighting, and finishing touches for modern homes. ALL RETURNS & ORDER CANCELLATIONS: Please allow 1-2 weeks for credits to post. If your order included sales tax, the amount of the sales tax will also be credited back. Once we receive and inspect the item, refunds will be issued. ![]() Items must be unused and unassembled, in their original condition, packaging, and complete with all instructions and inserts. Items must be post-marked within 30 days of the initial delivery date. Please contact us in advance for an Exchange Authorization. Before making a return, you must contact us for specific return instructions.ĮXCHANGES: If you wish to make an exchange for another item on or one of our other websites, we will waive all return fees. RETURNING ORDERS FROM OUTSIDE THE 48 US CONTIGUOUS STATES: International orders and orders shipped to Hawaii or Alaska will be credited, less the initial cost of the shipment. RETURNING ORDERS UNDER $50: Orders that initially paid a $6 flat rate on shipping will be credited their order subtotal, calculated prior to the $6 flat rate shipping charge. Please allow 1-2 weeks for refund credits to post. Credits may take longer to post depending on your bank card issuer. Items must be post-marked within 30 days of the initial delivery date without exception. Customers who wish to cancel orders that have have not yet been delivered but tracking information is available and showing in-transit, will be charged all applicable re-stocking and return fees. For returns of rugs, lighting, furniture and planters the cost of the initial shipment plus a 5% return fee will be deducted from the return credit. If items are returned for any other reason, a 5% return fee will be deducted from the credit and it is the customer’s responsibility to pay for shipping the item(s) back to Burke Decor or one of our affiliates. RETURNING ORDERS OVER $50: Customers must obtain a Return Authorization from customer service. Returns sent that do not include Return Authorization will not be accepted. RETURN PROCEDURES: Customers must contact us in advance of returning items to receive a Return Authorization Number and appropriate instructions. ![]() Special orders are defined as orders that are made directly through a customer service representative and the receipt for which clearly state returns are not allowed and or are notated in the product description as SPECIAL ORDER.Īll returns & exchanges must be post-marked within 30 days of the initial delivery date without exception. Due variations in dye lots, we are unable to accept wallpaper returns. The only exceptions to this return policy are wallpaper orders, special orders and items noted as FINAL SALE (shown in red on the product page). ![]() If you are dissatisfied for any reason with an item purchased on BurkeDecor, we are happy to process a return. ![]()
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